Ever find yourself ready to checkout online, only to feel your heart sink when you see that shipping cost? We feel ya. That’s why (drumroll, please)...
All orders are free shipping – without a minimum spend!
That may be all you need (and want) to know. But, if you’re a details person, here’s the answer.
Shipping Methods & Delivery Times
Some of the goods in the online store are shipped from the United States, with an average delivery time of 5-10 days.
If you receive a damaged package, we recommend that you contact us at firstname.lastname@example.org. Do not refuse delivery. If you contact us, we will help you file a damage claim with the carrier.
Regarding damage claims:
Please be prepared to describe the damage and provide photographs
Keep the package and parts in the same condition as they arrived
The carrier may request a physical inspection of the package
The carrier will void your claim if you do not have the packaging
All carrier damage claims must be filed within five days of receiving the products
If there’s a problem ，contact us
We sure hope you never experience an issue... but if you do, our friendly Customer Experience team is ready to make it right. Contact Us for questions, concerns, or thoughts about everything from shipping .
please contact us at email@example.com.
We hope you enjoy your online shopping experience!